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The Biaz Labs platform

A secure, AI-powered workspace where an established business runs its daily operations: customers, quotes and invoices, requests, orders and jobs, workflows and reports.

The platform isn't open for sign-up yet. Talk to us to be among the first businesses on it.

Requests handled, with you in control

For established businesses with repetitive manual work in orders, stock, invoicing, reporting or staff processes, and a team of roughly 5 to 50 people who need to work in one system.

WhatsApp: Example customer

Hi, how much is a check-up, and can I come on Saturday?

AISorted as Price and booking question

Draft reply, from your approved answers

A check-up is on our price list here, and we're open on Saturday mornings. Would 10am suit you?

Modules you switch on

Each workspace is configured from modules and workflow recipes rather than custom-built.

  • Customers and CRM

    At launch

    Customer records, history and every WhatsApp and email conversation in one place

    AICustomer summaries and next-step suggestions

  • Quotes, invoices and payments

    At launch

    Quote to invoice to payment, with automatic reminders and gateway-confirmed payments

    AIDrafts quotes from requests; flags late payers

  • Requests inbox

    At launch

    All customer requests from WhatsApp, email and forms in one queue

    AISorts requests, extracts details and drafts replies for approval

  • Orders and jobs

    At launch

    Track orders or jobs from received to delivered, with assignments and status updates to customers

    AIPredicts delays and summarises workload

  • Workflow automation

    At launch

    Triggers, conditions, actions and approvals, built from ready-made recipes

    AISuggests workflows from repeated manual tasks

  • Security centre

    At launch

    Staff roles, multi-factor login, audit trail, security score and staff training progress

    AIPlain-English alerts and recommendations

Coming later

  • Stock and products

    Coming later

    Stock levels, low-stock alerts and reorder lists

    AIReorder suggestions from sales patterns

  • Staff and tasks

    Coming later

    Onboarding checklists, tasks, approvals and leave requests

    AIDrafts onboarding plans and task summaries

  • Documents

    Coming later

    Upload invoices, receipts, forms and contracts

    AIReads documents into structured data for review

  • Reports and AI insights

    Coming later

    Dashboards for sales, cash flow, jobs and team performance

    AIMonthly AI insights report in plain English

  • Integrations

    Coming later

    Accounting software, spreadsheets, email, WhatsApp and payment gateways

  • Customer portal

    Coming later

    Give the client's own customers self-service ordering, approvals and tracking, like Amrod does for its resellers

    AIAI assistant for the client's customers

Workflow recipes

Ready-made workflows you switch on and adjust.

The step-by-step detail for each recipe is still being written.

Security centre

  • Staff roles and permissions for each module
  • Multi-factor login required for owners and admins
  • An audit trail of every change to records, roles and workflows
  • Login and device alerts

What's in place, and what's being built

How getting started will work

Once sign-up opens. Until then, it starts with a conversation.

  1. Step 1: Sign up for the platform
  2. Step 2: Complete your operations assessment
  3. Step 3: Explore your demo workspace and proposal
  4. Step 4: Import your data and invite your team
  5. Step 5: Configure modules and workflows
  6. Step 6: Train your team and go live

How pricing works

  • Setup covers the assessment, configuration, data import, integrations and training.
  • The yearly fee covers the platform subscription, updates, monitoring, AI usage within fair use and priority support.
  • The final price depends on the modules and the number of users, and setup is paid in milestones.

Full Digitization

fromP12,500

setup

fromP9,600a year

Established SMEs ready to scale.