Every Biaz Labs product, from a 5-page website to a full operations platform, is secured by a certified cybersecurity practitioner and powered by practical AI, and the AI itself is held to the same security standards.
The problems we see most, in plain words, and what each package does about them.
A customer sends a screenshot of a card or mobile money payment that never went through, and you hand over the goods.
How we protect you
Someone takes over your business account, messages your customers as you, or locks you out of the page your customers know.
How we protect you
An email that looks like it comes from your bank, a supplier or your own business asks for a password or a payment.
How we protect you
One reused or guessed password opens your website, email or customer records to someone who shouldn't have them.
How we protect you
Customer names, numbers and payment details end up in places they shouldn't, without the customer knowing or agreeing.
How we protect you
AI saves you time, and you stay in control of it.
AIOnly answers you've approved
An AI assistant answers your customers only from information you've approved.
AIA person approves what matters
Nothing is published, sent to a customer for the first time, or done with money, legal or sensitive consequences without a person approving it.
AICustomers know it's AI
Your customers are told they're talking to an AI assistant, and can always reach a person.
AILess personal data in
Personal and sensitive details are kept out of what the AI sees wherever they aren't needed.
AIYour data doesn't train AI
We use AI providers and settings that don't train on your business's data.
AIIt can't be talked into things
Customer messages, documents and web pages are treated as untrusted, so they can't change the AI's rules or reach anyone else's data.
AIYour business only
Your AI only ever works with your business's information, never another client's.
AIEverything is logged
Every AI action is logged, so you can see what it did and who approved it.
AIHands over when unsure
When the AI is unsure, blocked or unavailable, it passes the conversation to a person instead of guessing.
An example of a request arriving, AI sorting it and drafting a reply, and a person approving it before anything is sent.
WhatsApp: Example customer
Hi, how much is a check-up, and can I come on Saturday?
AISorted as Price and booking question
Draft reply, from your approved answers
A check-up is on our price list here, and we're open on Saturday mornings. Would 10am suit you?
Short lessons on passwords, phishing, fake payment messages and staff access are being written for the Biaz Academy.
How we protect this website and the data you share with us. We only list what is true today, what we are building, and what we haven't decided yet.